Description
Response and Resolution Time
- Within 5-24 Hour Resolution Time
Services Optimization
- Apache Tweaking & Optimizing Performance
- MySQL Optimization
- Exim Optimization
- LiteSpeed Optimization
Core Server Management
- Initial Server Setups
- Service Upgrades ( PHP, MySQL, Apache )
- Server Tweaks
- PHP and Apache Compilation with Advanced Modules ( mod_deflate, mod_security etc.)
- cPanel/WHM & Add-on Support ( RVSkin, SourceGuardian, Zend/IonCube etc )
- CloudFlare Module Installations
- CloudFlare Support
- LiteSpeed Setup and Configurations
- Nginx Reverse Proxy Setups
- SSL Certificate Installations
- Custom Mail Server Setups
- ClamAV Integration with Exim
- Custom Bash Script Setups (Extra payment)
- Updates Applied as Required
- Fixing Failed Services
- Softaculous & Standard 3rd Party Software Support ( Joomla, WordPress, Moodle etc. )
Server Setup
- Host-name, DNS Setup
- WHM / cPanel Setup
- Services Setup
Basic Security
- Server Securing and Hardening
- CSF Firewall Installation & Configurations
- LFD Alerts on Brute Force Attacks
- SMTP Tweaking
- PHP Hardening ( SUPHP, SUHOSIN )
- Mod_security Setup and Configurations
- Root Login Email Alerts
Server Migrations
- Backup Restorations, Database Restorations from Secondary Backup Disks etc.
- cPanel to cPanel Server Migration ( WHM Transfer/Rsync/SCP ) (Limited Data 50GB)
- Additional Charges Applied for Server Transfers having more than 50GB of Data
3rd Party Software Installation
- Softaculous, RVSkin, CXS, cPanelPro, cPanelXp, ClamAV, Zend Optimizer, IonCube, GD, Curl, FreeType, EAccelerator, XCache, ImageMagick, Advance Perl Modules etc.
Disaster Recovery & Hack Recovery
- If your server is under spam or hacked with external scripts under /tmp, We will investigate and fix the issue.
- OS Recovery via KVM Access
Server Log Analysis
- Monitoring the Server Logs for Spam Source
- Restart Failed Services upon Notifications (Included in Basic Monitoring)
- Fixing Server Services having Problems (Included in Basic Monitoring)
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